Address:Nepal

  • Email: info@annapurnawatches.com
  • Phone: +977

FAQ

Shopping Information
What is the Origin Special Edition?

The Origin is the first timepiece from Annapurna Watches, created to mark the beginning of our journey. It is a special edition limited to the first 50 customers through the Top 50 Club.

What movement does the Origin use?

The Origin is powered by a reliable quartz movement, designed for accurate and dependable everyday timekeeping.

 

What is the watch made of?

The Origin features a stainless-steel construction, giving it a refined look while making it suitable for everyday wear.

Is the Origin water resistant?

Yes. The Origin is rated at 3 ATM water resistance, making it suitable for everyday exposure to splashes and light water contact. It is not designed for swimming or diving.

How many Origin watches are available?

Only 50 pieces are reserved for the Top 50 Club. Once the first 50 are claimed, this special edition will close.

 

Does the watch come with a warranty?

Yes. Every Annapurna watch comes with a 1-year warranty covering eligible manufacturing defects and the movement of the watch.

 

 

Do you offer free shipping?

Yes. Free shipping is available on orders above NPR 6,000.

 

When will I receive my watch?

The Origin is currently available for pre-booking. Delivery details and the expected dispatch timeline will be communicated to customers as the production and launch date approaches.

 

How can I become part of the Top 50 Club?

Simply reserve your Origin Special Edition through our website. If your order is among the first 50 confirmed reservations, you become an official member of the Top 50 Club.

 

Is the Origin available after the Top 50 Club?

The Origin Special Edition is specifically limited to the first 50 customers. Once all 50 pieces are reserved, availability will close.

Payment Information
What payment methods do you accept?

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Is my payment information secure?

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Can I use multiple payment methods for my order?

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When will I be charged for my order?

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Return & Exchange
Can I return or exchange my watch?

We want you to be completely confident in your Annapurna timepiece.

If your watch arrives damaged, defective, or with a manufacturing issue, please contact us within 7 days of delivery. Our team will review the issue and arrange a replacement or suitable resolution where applicable.

For exchanges, the watch must be unused, unworn, and returned in its original packaging, along with all included accessories and documents.

Important

Returns or exchanges due to a change of mind, incorrect usage, accidental damage, scratches, or normal wear and tear may not be eligible.

For return or exchange assistance, contact our team with your order number and photographs of the watch and packaging.

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